Privacy Policy
1. Overview
NeilSoftware ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use our iOS applications and visit our website at neilsoftware.com.
Our apps are designed with a privacy-first approach. We collect the minimum data necessary and never sell your personal information.
2. Information We Collect
Our apps (e.g. Ride Receipt): All data you enter — fare amounts, dates, receipt numbers, passenger information — is stored exclusively on your device. We do not have access to this data.
This website: We may collect standard server logs including IP addresses and browser user-agent strings for security and operational purposes. These are not linked to any personal identity.
Email support: When you contact us at our support address, we receive and store the contents of your email solely to respond to your inquiry.
3. How We Use Information
- To operate and improve our apps and services
- To respond to support inquiries you initiate
- To diagnose technical issues and maintain security
- To comply with applicable legal obligations
4. Data Storage & Security
App data is stored locally on your device using iOS system APIs. We do not operate servers that receive or store your in-app data. Backups of your device (via iCloud or iTunes) may include app data and are subject to Apple's privacy policies.
We implement reasonable technical and organizational measures to protect any information we do handle against unauthorized access, alteration, or destruction.
5. Third-Party Services
Our apps do not integrate third-party analytics, advertising SDKs, or tracking libraries. Our website may use standard web fonts served by Google Fonts; please refer to Google's privacy policy for details on their data practices.
6. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete personal data we hold about you. Since our apps store data only on your device, you can manage and delete that data directly through your device settings or by uninstalling the app.
For any data held by us (e.g. support emails), please contact us at the address below and we will respond within 30 days.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will indicate the date of the last update at the top of this page. Continued use of our apps or website after any changes constitutes acceptance of the updated policy.
9. Contact
If you have any questions about this Privacy Policy, please contact us. We will respond within 30 days.